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Social security funds denied

Updated: Tuesday, July 22 2014, 07:07 AM EDT

Social Security funds denied
Weirton, WV

Weirton resident Terri Ewing went to a local Walmart to buy her everyday needs for her grandchildren. She went to swipe the card and her funds were denied.

Terri Ewing takes care of her two grandchildren, one who has had open heart surgery and her other grandchild has autism.

Terri’s daughter has MS so she relies on this money for support.
Now she’s left with a zero balance and two purchases at a Winn Dixie in Miami Florida for over $700.

Terri says, "I may or may not receive my cash back on my card, which is totally unfair as most people that are on Social Security rely heavily on that."

Terri spoke to Winn Dixie in Miami, Florida, and they said it was a clone card. After talking to Direct Express, she was told to wait five days and they would investigate.
Terri contacted Weirton police and filed a report. They told her this happens more often than we would think.

She says, “everyone that has this Direct Express card needs to be very careful with it obviously no one had my numbers but me and how they got it no one knows."

Terri told me that she did not give her numbers out to anyone and she doesn't shop on the Internet. She always runs it as credit.

Terri says Direct Express is offering to wave the card replacement fee of $4.
But, are still charging her $13.50 for shipping, which is the UPS fee.

She says, "just know if this happened to me here in Weirton, West Virgina, it can happen anywhere."

Social security funds denied

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