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House fire reveals 911 system issue

Updated: Friday, May 9 2014, 01:01 PM EDT
HANCOCK COUNTY, W.Va. -- A home along the 1300 block of Orchard Street in Weirton caught fire Friday morning and firefighters had some trouble because of a system failure at the 911 center.
It took several hours for crews to fully put out the flames, which started around 5:30 a.m.
Once that fire was out, crews were faced with finding out why their pager system failed. It’s the one used when they need to call in off-duty help.
“The fire extended to the attic area which was difficult because we were short-handed with the on-duty crew," Captain Bob Hinchee of the Weirton Fire Department said.
Despite that delayed arrival, other area departments came quickly when called.
They worked to battle heavy smoke pouring out the windows of the second story where it appears the fire may have started.  
It didn't stop there.
“There was some fire on the first floor but it dropped down through the walls and started a fire in one of the back rooms," Hinchee said.
The Red Cross and other organizations have been called in to assist the family.  

House fire reveals 911 system issue

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